Terms & Conditions

Exchange Policy 

  

i) All goods sold are only exchangeable in the following circumstances:  

– The colour of the items we delivered is not the colour you have ordered    

– The size of the items we delivered is not the size you have ordered  

ii) There will be no exchanges for items that are already worn or washed.  

iii) Exchanges must be done within 5 days of purchase date  

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Refund Policy 

  

i) All goods sold are non-refundable and non-returnable.  

ii) A full refund of the product paid will be made only if:  

– The product is no longer in stock after making the payment.  

– Customer wishes to withdraw before the order has been processed and mailed.  

Please email us within 24 hours after payment if you wish to cancel the order.  

There will be no refunds if order has already been processed and mailed. 

iii) If you feel that the item is defective, please email us immediately upon receiving the item and we will look into the matter immediately. Please quote your order number in the subject of the email.  

Please email us at: asterixtees@gmail.com 

State the following:  

1. Your Order Number
2. Product code or name and details of defective item
3. Picture of defects  

Refunds will be subject to a case-by-case basis.  

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Disclaimers

 

 AsterixTees reserves the right to cancel the order and sell the item to the next buyer should it not receive payment within 48 hours.  

AsterixTees is also not responsible for any lost or damaged mail by post and any wear-and-tear related flaws. 

AsterixTees does not claim to be an authorized agent, distributor or dealer of any brands that it sells in Singapore. However, all products sold are 100% authentic and were sourced from the respective brands’ retail websites. 

AsterixTees will not be liable for any damages of any kind arising from the use of this site, or from any products purchased from this site, including but not limited to direct, indirect, incidental, punitive and consequential damages.

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Privacy Policy

 

 

Customer Information:

At AsterixTees, we are committed to protecting our customers’ privacy at all times. We may track customer visits to our site using stat counters for our business decisions. However, we do not acquire personal information about each individual visitor unless it is voluntarily submitted. Personal information that is voluntarily submitted is not sold, transferred, or otherwise disclosed to unrelated entities, unless required by law. We reserve the right to modify this policy, and we recommend that you check this page from time to time for changes. 

AsterixTees Mailing List:

AsterixTees will not share data with third parties to perform statistical analysis. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will never be sold, given, rented or traded to others for purposes other than order fulfilment. 
AsterixTees reserves the right to cancel the order and sell the item to the next buyer should it not receive payment within 48 hours.